Let's Chat
We’d love to hear from you! Whether you have a question about our products, need help with an order, or want to share your feedback, our team is here to assist.
How to Contact Us:
Email: info@lostras.com
We strive to respond to all emails within 24–48 hours (excluding weekends and public holidays).
Order Enquiries:
For questions about an existing order, please include your order number so we can assist you more efficiently.
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed
You can also reach us via the contact form below. Fill in your details, and a team member will get back to you as soon as possible.